Dispatch Timeline
Orders are dispatched within 2 days from the order date, Monday to Friday (excluding Indian public holidays).
Delivery time varies from 2 to 12 working days from dispatch based on your location.
Tracking Your Order
You will be notified through email or you can WhatsApp us for tracking details you didn’t get mail
Delivery Timeline (Approximate)
– Tamil Nadu: 2 to 3 business days via ST courier
– Other States in India: 6 to 7 business days via DELHIVERY and INDIAN POSTAL couriers
Note: Delivery times for northern regions may be extended by an additional 3 to 4 days.
In rare cases, delivery time may vary based on factors such as public holidays, weather conditions, shipping address, etc.
Address information
In cases where incorrect or insufficient contact information or addresses are provided, product will be hold and dispatch will be delay.
To avoid delays, please ensure your mobile number, Address, Pincode and State are accurate before placing the order. If we are unable to reach you via phone or Whatsapp , we will send an email to initiate contact
If the address , pincode and phone number is incorrectly given by customer, In case the order is returned to our facility due to non-delivery issues at the customer’s end, shipping charge should be paid by customer to send it back(refund not available in this case).
We do not encourage a change in the delivery address once the order is dispatched. It is the responsibility of the customer to enter the proper details of the address to successfully deliver the order. Prettyodd is not responsible if a wrong address input leads to the non-delivery of the order.
We are not responsible if the package remains undelivered after sharing the OTP with the delivery person without receiving the parcel in hand.
Large product orders may be shipped in multiple packages, which might be delivered at different times. Please check your order tracking for details.
Orders placed over the weekend and public holidays will be processed on the following workday.
Products cannot be cancelled once they have been shipped.
Shipping costs are non-refundable
Please be advised that the order may go undelivered in case of a delivery attempt failure at the customer’s end.
In case the order is returned to our facility due to non-delivery issues at the customer’s end, shipping charge should be paid by customer to send it back(refund not available in this case).
All our products are packed in secure, tamper-proof packaging. If you find that the package is tampered with, please do not accept delivery of the same from the carrier. If the customer accepts delivery, it will be deemed that the product arrived in a tamper-proof condition, and we will be unable to fulfil any exchange or refund request.kindly contact us immediately (whatsapp or email us)
Important note
Couriers are third-party services, and we do not have full control over them. If you do not receive your product within the expected timeline, please Whatsapp us at 6384815122 for assistance.
❌We are not liable for any delays in delivery by the courier company but will definitely help you track down your package through our partnering courier company❌